BufferCode - Privacy Policy

1 Introduction & Overview

Welcome to BufferCode (https://buffercode.com), operated by BufferCode Technologies ("BufferCode", "we", "us", or "our"), headquartered at 10/17 Sathyapuri Street, West Mambalam, Chennai - 600033, Tamil Nadu, India.

We specialize in building premium and open-source WordPress plugins, software engineering integrations, and educational tutorials. We respect your personal privacy and are committed to protecting any personal identifiable information (PII) you share with us in full accordance with international data privacy laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2 Information We Collect

We collect only the minimum amount of information necessary to deliver our software, fulfill commercial transactions, and provide priority technical support:

Account & Profile Data

Name, email address, password hash, and optional profile preferences provided during registration.

Transactional Data

Plugin license keys, transaction IDs, domain activations, purchase dates, and billing invoice records.

Support & Inquiries

Tickets, questions, error logs, and communications submitted through our help desk.

Technical & Log Data

IP address, browser type, operating system, referral URLs, and pages accessed for security and performance optimization.

3 How We Use Your Information

License Verification & Delivery: Generating and validating cryptographic license keys and delivering software downloads.
Automatic Plugin Updates: Checking plugin version endpoints to serve secure auto-updates to your WordPress installations.
Customer Support: Resolving technical questions, troubleshooting plugin hooks, and providing developer assistance.
Invoicing & Tax Compliance: Generating automated PDF receipts and fulfilling legal tax record requirements.
Security & Fraud Prevention: Protecting our infrastructure against unauthorized access, brute force attacks, and spam.

4 Payment & Financial Security

BufferCode Never Stores Credit Card Numbers All financial transactions are processed directly by certified PCI-DSS Level 1 payment gateways (Stripe and PayPal). We only receive confirmation tokens, billing addresses, and transaction references necessary for generating your tax invoice.

5 Cookies & Analytics

We use cookies to maintain active user login sessions, store security CSRF tokens, and remember your interface preferences. We utilize aggregated, anonymized Google Analytics data to understand site performance and visitor trends. You can disable cookies at any time via your browser settings without affecting basic browsing.

6 Third-Party Sharing & Non-Sale Commitment

We do not sell, rent, monetize, or trade your personal data to advertisers or third-party brokers.

Information is shared only with trusted infrastructure providers required to operate our services (e.g. payment processors, transactional email dispatchers, and secure hosting facilities) under strict confidentiality agreements.

7 Security & Data Retention

We employ modern industry safeguards including 256-Bit SSL transport encryption, salted password hashing (Bcrypt), least-privilege administrative access, and regular database backups.

We retain account records for as long as your account is active or as necessary to maintain licensing continuity and fulfill regulatory tax accounting requirements.

8 Your Privacy Rights (GDPR & CCPA)

Regardless of your geographic location, BufferCode grants you the following rights over your data:

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Edit and update your profile details at any time via your user dashboard.
Right to Erasure ("Right to be Forgotten"): Request the complete deletion of your account and personal records.
Right to Data Portability: Obtain an export of your purchases, invoices, and licenses.
Right to Withdraw Consent: Unsubscribe from marketing communications at any time with a single click.

Privacy Policy